For grievances related to Other States/Government of India Organizations, Click CPGRAMS
SAll Grievances
All messages from Jansunwai-Samadhan are being made available on SANDES APP.Register in Sandes App from same number as in IGRS to receive all notifications from IGRS.
Register Complaint online directly.
Track status of Grievance through Mobile no./ Email ID.
Send Reminders for grievances crossing SLA timelines.
Send Feedback/ Suggessions regarding disposal of grievances.
Jansunwai - Samadhan Portal & Mobile Application
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Register Grievance
Jansunwai provides facililty of easy registration through mobile OTP and to lodge grievance at every level of Government at any time.rovides facililty of easy registration through mobile OTP and to lodge grievance at every level of Government at any time.
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Track Grievance
Track the grievance through Registered Mobile No/ Email Id.
Get Registered Complaints From Mobile No/Email -
Send Reminder
Complainant can send reminders if the grievance is not resolved in stipulated time.
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Give Feedback
Jansunwai provides facility to give feedback regarding quality of disposal, which is evaluated by higher officers and they may regenerate the disposed complaint.
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Jansunwai - Samadhan Android Application
- Samadhan android app has been developed to acheive the goal of mobile governance .
- A citizen can freely and conveniently file and track grievance through this mobile app.
- Departmental officers can also conveniently find grievances sent to them and work on them through this app.
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