IGRS is an integrated system for grievance redressal in Uttar Pradesh to achieve the goal of good governance using latest technology involving all stakeholders.
A citizen can freely and conveniently file a grievance, track the grievance lodged
on all important plateform and receive response to his satisfaction both in terms
of quality and time. Along with lodging of complaints, citizen can also interact with Government/Departments/Offices in an easy and transparent manner. Complaints from all sources will be available on a single plateform to all departments which will improve access, redressal & monitoring.